Who will be the winners in Southeast Asia’s quest for digital banking licences?

And how COVID-19 changes the equation

In 2019, eight digital banking licences were issued in Hong Kong and three in Taiwan. Up to 10 digital banking licences may be issued in Singapore and Malaysia this year. Meanwhile, the Philippines is expected to release its virtual banking regulation soon. Thailand has also signaled its intention to join these nations to license digital-only banks. The widespread imposition of social distancing measures due to the COVID-19 pandemic has also accelerated, albeit inadvertently, the adoption of digital financial services and migration from brick and mortar. As the imperative to go digital gains pace, traditional banks are also moving into the space with a clearer roadmap. How will these major paradigm shifts shape the future of the industry in Southeast Asia?

In this RadioFinance session, we will explore what it takes to win in this new digital and post-COVID-19 landscape, what are the different propositions being offered by the competition, how to overcome challenges of the traditional industry boundaries and how to create seamless customer experience to stay competitive. The discussion will focus on the following:

What are the major trends affecting banking in Southeast Asia now and the next few years? How will COVID-19 change the equation?
The shift in the way consumers and businesses view or use banking services
Opportunities and pitfalls that technology presents with regard to the future of banking
TThe disruptions challenger banks have brought to the financial landscape
Licensing and regulatory concerns

Guests include:

Greg Krasnov

Founder and CEO, TONIK

Sugumar Munisamy

Senior Vice President,
Head of Digital Delivery, AmBank

Hadi Wijaya

Financial Services Industry Leader,
Southeast Asia, SAP

Co-hosts:

Grace Chng

Host, RadioFinance

Foo Boon Ping

Managing Editor, The Asian Banker

About The Asian Banker RadioFinance:

The Asian Banker RadioFinance aims to enhance understanding of the finance industry globally by bringing together thought leaders, industry experts, practitioners and futurists to examine current, critical issues through a discussion facilitated by visual and web-based platforms. Through the use of interactive technology, participants do not have to take time out from their crowded schedules or leave the comfort of their own desks.

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Grace Chng

Host, RadioFinance

On top of her extensive knowledge of the global technology industry, Grace Chng has layered on innovation and entrepreneurship enabling to give a more nuanced view of the emerging digital economy. She previously worked as a tech editor at The Straits Times in Singapore as well as moderated technology panels and forums in Singapore, Tokyo, Seoul, Jakarta and Hong Kong. She has also written two books, including ‘Intelligent Island: The Untold Story of Singapore’s Tech Journey’ and ‘Zero to 30, Singapore’s Supercomputing Journey’.

Richard Hartung

International Resource Director, The Asian Banker

Richard Hartung has over 20 years of experience in the payments & consumer financial services industry. He has held senior roles for financial institutions including Citibank, Mastercard International, and OCBC Cards. Mr Hartung holds position as consultant in the areas of retail banking, cards and payment products to financial institutions, service providers, and software companies throughout the Asia Pacific region.

Christian Kapfer

Research Director, The Asian Banker

Christian Kapfer is research director at The Asian Banker, leading research and consulting engagement with top-tier financial institutions in benchmarking business and strategic capabilities across leadership, commercial, retail and transaction finance, financial markets, risk management, financial technology, and wealth management. Kapfer joined The Asian Banker in 2014 and was responsible for starting many of the company's research programmes, such as Excellence in Retail Financial Services, AB 500 Strongest Banks Ranking and Working Groups.

Foo Boon Ping

Managing Editor, The Asian Banker

Foo Boon Ping manages The Asian Banker’s publishing and research business in Asia Pacific, the Middle East and Africa. He regularly engages the financial services community on transformational issues shaping the industry; speaking at and chairing many of the Asian Banker’s as well as partners’ events. He has more than 25 years' experience in strategic brand management, corporate & marketing communication and research & consulting, covering: retail, corporate and transaction banking, financial markets, risk management, compliance and financial technology. He had previously served in senior management positions at UOB and DBS Bank. He was also formerly a senior consulting manager at Ernst and Young and started his career as a financial journalist.

Emmanuel Daniel

Founder, The Asian Banker, Wealth and Society

Award winning writer and founder of The Asian Banker, Emmanuel is also the author of “On the eve of Finance 5.0” to be published in 2019. He has a background in management consulting and interviewed and has access to some of the leading chairmen, CEOs, policy makers and entrepreneurs around the world. He has also served in several government advisory councils and consults with banks on investor and media relations, as well as on strategy formulation. His first book on the future of the finance industry will be published soon.