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Beyond Banking: Creating Exceptional Customer Experience

This RadioFinance session will discuss how financial institutions can deliver a strong customer experience and how corresponding back-end capabilities can be a critical enabler.

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Incumbents accelerate technology spending to stave off digital challengers

Presenting key insights from the Excellence programme held in Hanoi in March 2023, Christian Kapfer, research director of TABInsights, identified personalisation, customer engagement, embedded finance and platform ecosystems as the key…

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Daniel Eidan of BIS: “Central banks and innovation can co-exist”

Inclusive innovation in central banking can enhance monetary and financial stability, according to Daniel Eidan, advisor and solution architect of BIS, speaking at the Excellence in Retail Financial Services Convention 2023

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Stojanovic of True Global Ventures: “Centralisation is dead”

Dusan Stojanovic, founder of True Global Ventures, caught up with Emmanuel Daniel, founder of The Asian Banker, to unpack how the recent banking crises in the US and Europe signal a shift towards decentralised assets and platforms

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US-China Craig Allen: “We want a level playing field for China’s private sector…

Craig Allen, president of the US-China Business Council (USCBC) met with The Asian Banker’s Emmanuel Daniel to discuss the impact of US-China trade tensions on foreign companies doing business in China, and anywhere in the world.

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Open competition, infrastructure and data key to sustainability in Thai digital…

Senior digital finance leaders who participated in the Finance Thailand Leadership Dialogue concluded that the successful repositioning of Thailand’s banking and financial sector to a sustainable digital economy will be anchored on banks'…

The Hosts

Emmanuel Daniel

Founder, The Asian Banker,
Wealth and Society

Richard Hartung

International Resource Director, The Asian Banker

Foo Boon Ping

Managing Editor,
The Asian Banker

Christian Kapfer

Research Director,
The Asian Banker

For any opportunities and queries, feel free to drop your message. Click Here or write to us at skim@theasianbanker.com