TAB/Thought Machine – OBQ RadioFinance

What in your opinion will drive the profitability of a digital-only business?

The financial services industry in Southeast Asia has seen the entry of an increasing array of standalone virtual, neo or challenger banks. Despite innovation in enabling technology, product design and customer experience as well as seemingly strong financial backing, creating a path to profitability will be the ultimate measure of success of these new digital only players.

What in your opinion will drive the profitability of a digital-only business?




View Past Sessions View all

Image
Global banking industry outlook 2024: Navigating complexities and seizing new…

The RadioFinance session on the Global Banking Industry Outlook for 2024 provided deep insights into the challenges and opportunities in the banking sector. Leading economists joined the discussion and focused on economic growth prospects,…

Image
Creating a successful global financial centre

Emmanuel Daniel, founder, TAB Global, spoke at CIFF about Shanghai's goal of becoming a global financial hub and how many legal systems create a flexible business climate.

Image
BCA’s Jahja Setiaatmadja: “Digital and relationship are our two strengths”

Bank Central Asia’s president director, Jahja Setiaatmadja, says that the key drivers of the bank’s success in the Indonesian banking industry are its digital prowess and good relationships with customers. BCA is the highest capitalised…

Image
Next-gen customer experience will be instant, interactive and interconnected

In this RadioFinance session, industry experts discussed trends and technologies enabling the next level of customer experience

Image
Incumbents accelerate technology spending to stave off digital challengers

Presenting key insights from the Excellence programme held in Hanoi in March 2023, Christian Kapfer, research director of TABInsights, identified personalisation, customer engagement, embedded finance and platform ecosystems as the key…