What in your opinion will drive the profitability of a digital-only business?

The financial services industry in Southeast Asia has seen the entry of an increasing array of standalone virtual, neo or challenger banks. Despite innovation in enabling technology, product design and customer experience as well as seemingly strong financial backing, creating a path to profitability will be the ultimate measure of success of these new digital only players.

What in your opinion will drive the profitability of a digital-only business?




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