What in your opinion will drive the profitability of a digital-only business?

The financial services industry in Southeast Asia has seen the entry of an increasing array of standalone virtual, neo or challenger banks. Despite innovation in enabling technology, product design and customer experience as well as seemingly strong financial backing, creating a path to profitability will be the ultimate measure of success of these new digital only players.

What in your opinion will drive the profitability of a digital-only business?




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The future of digital banking – From growth to sustainable profitability

The global financial industry has been transformed by the rapid digitalisation of banks and the entry of new digital players. The COVID-19 pandemic has also accelerated consumers’ shift towards online and remote banking services.

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Leaders to prioritise sustainable finance and responsible profits

Chief executives of leading Asian banks discussed how they navigated their institutions through the challenges of COVID-19 pandemic, supply chain disruptions, geopolitical conflicts, rising inflation and economic slowdown, towards recovery…